To provide a smooth internet shopping experience, HCCUSTOMS ships orders every business day, Monday through Friday. That means your purchase will be in the mail within Five business day after the payment is confirmed for non-custom orders. Custom orders are subject to 1-3 weeks turn around time. Once completed, items are shipped within three business days.
Return and shipping policy
- Refunds can not be given on custom orders.
- In the event that your order cannot be completed, you will be contacted immediately via phone or email.
- Orders will be processed and shipped within 3 business days. HCCUSTOMS is closed on weekend and all major holidays.
- You will receive an email confirmation with tracking information when your order is shipped.
- Customers must mail their own shoe for custom orders.
- HCCUSTOMS reserves the right to cancel any order that appears suspicious or fraudulent. All fraudulent transactions will be reported to proper authorities.