TERMS AND CONDITIONS
About HCCUSTOMS
TERMS AND CONDITIONS
BY ACCESSING OR USING THE WEBSITE AND SERVICES IN ANY WAY OR BY AGREEING TO PROVIDE SUBMISSIONS TO THE HCCUSTOMS. YOU ARE AGREEING TO THE TERMS OF USE BELOW AS WELL AS THE PRIVACY POLICY AND POLICIES LISTED IN OUR FREQUENTLY ASKED QUESTIONS, AS THEY MAY BE UPDATED AND AMENDED FROM TIME TO TIME. IN ADDITION, WHEN USING PARTICULAR PARTS OF THE WEBSITE SUCH AS SHOPPING, FORUMS, WATCHING VIDEOS, OR BLOGS, YOU AGREE TO ABIDE BY ANY APPLICABLE POSTED GUIDELINES FOR THOSE SERVICES. SHOULD YOU OBJECT TO ANY TERM OR CONDITION OF THE TERMS OF USE OR PRIVACY POLICY, YOU MAY NOT ACCESS OR USE THE WEBSITE AND YOU SHOULD NOT AGREE TO PROVIDE SUBMISSIONS TO THE CUSTOM MOVEMENT. PLEASE READ THESE TERMS OF USE CAREFULLY AS THEY CONTAIN IMPORTANT INFORMATION ABOUT LIMITATIONS OF LIABILITY AND RESOLUTION OF DISPUTES THROUGH ARBITRATION RATHER THAN IN COURT.
The HCCUSTOMS may modify these Terms of Use at any time without notice, effective upon posting updated Terms to the Website. Your continued use of the Website constitutes your acceptance to the updated Terms of Use. HCCUSTOMS has the right, but is not obligated, to strictly enforce the Terms of Use through self-help, community moderation, active investigation, litigation and prosecution.
PRIVACY POLICY
- Refunds can not be given on custom orders.
- In the event that your order cannot be completed, you will be contacted immediately via phone or email.
- Orders will be processed and shipped within 3 business days. HCCUSTOMS is closed on weekend and all major holidays.
- You will receive an email confirmation with tracking information when your order is shipped.
- Customers must mail their own shoe for custom orders.
- HCCUSTOMS reserves the right to cancel any order that appears suspicious or fraudulent. All fraudulent transactions will be reported to proper authorities.
RETURN POLICY
Unfortunately, due to the nature of the business (custom made footwear) we are UNABLE to accept returns unless an obvious error on our behalf.
PLEASE MAKE SURE YOU ORDER THE CORRECT SIZE BEFORE CHECKING OUT. WE ARE UNABLE TO REFUND AND RECEIVE RETURNS FOR WRONG SIZE ORDERED.
PLEASE NOTE - ALL SIZES ARE MENS US SIZES. OR WOMEN SIZES PLEASE RESEARCH YOUR SIZE BEFORE ORDERING.
please email hdesing10@gmail.com to process a return request.
SHIPPING POLICY
To provide a smooth internet shopping experience, HCCUSTOMS ships orders every business day, Monday through Friday. That means your purchase will be in the mail within Five business day after the payment is confirmed for non-custom orders. Custom orders are subject to 4 - 8 weeks turn around time. Once completed, items are shipped within three business days.